Turkey’s global technology brand Togg, serving in the field of mobility, is making progress in its sales and after-sales structuring just days before its first smart car, the T10X, will meet with users. Choosing the direct sales tool to be close to the user, Togg creates its entire organization to serve a hybrid structure that blends digital and physical experience.
Comprehensive Training for Field Teams
Togg continues its efforts to provide a faster, more effective and efficient experience by opening experience centers, service and delivery points in 7 regions of Turkey. Collaborating with Bosch Car Service, the company aims to provide users with all maintenance and repair services at the latest standards. Staff at contracted services will receive extensive pre-training from Togg and will be authorized to make repairs to high voltage, photovoltaic and safety systems as needed, with the help of Togg Technical Field Service. All repairs, warranty and proactive services will be performed only by authorized service providers.
Widespread, Fast, Effective and Efficient Experience for Users
Togg CEO M. Gürcan Karakaş said that they aim to provide users with a faster, more effective and efficient experience and that their cooperation with Bosch Car Service will contribute significantly to this goal. He stated that he believes that Bosch Car Services, the vehicle maintenance and repair service network that started the electrification transformation and established a local and global service network with high technical equipment, will also contribute to Togg in terms of user focus and battery.
Thanks to its cooperation with Bosch Car Service, Togg aims to increase the satisfaction of its users by offering a more widespread, fast, effective and efficient experience throughout Turkey. It aims to offer an uninterrupted end-to-end experience to its users with its direct sales model and hybrid service organization. This cooperation will increase Togg’s competence in electric car services in the Bosch Car Service network and will contribute to its goal of being the first independent service company in Turkey to provide electric car services.
